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UAE 5 Ton Spider Crane Transaction Case

Delivery Time: 15 days

Shipping Method: Sea Freight

Payment Terms: 30% T/T prepayment, 70% T/T before shipment

Export Country: UAE

Delivery Method and Destination: FOB Qingdao Port

First Contact with Customer: 2025-06-12

Nama Produk: Kren Labah-labah

Specifications: SS5.0

Lifting Capacity: 5t

Operation Method: Sensor Control + Remote Control

Voltage: 400V 50HZ 3Phase

Warna: Putih

Quantity: 1 unit

The client, a mechanical engineer from a construction services company in the UAE, was primarily responsible for equipment selection and technical evaluation. The project’s final deployment site was located at the company’s headquarters construction site in Angola, placing high demands on the equipment’s adaptability and safety performance. The client initially submitted an inquiry through our website, clearly stating their need to purchase a 5-ton kren labah-labah for construction and related engineering operations.

In the initial communication, the client not only focused on standard parameters such as lifting capacity and working radius, but also emphasized a key technical point—the average pressure requirement for the outriggers. This detail reflects the client’s highly professional engineering background in equipment selection and also indicates certain limitations on the ground’s load-bearing capacity at the construction site. Improper control of outrigger pressure would directly affect the safe operation of the equipment.

Addressing this core concern of the client, our technical team intervened immediately. Based on the 5-ton spider crane’s structural design, outrigger deployment status, and stress conditions under different working conditions, we provided the client with a detailed explanation and relevant technical data and calculation references to help them more intuitively understand the equipment’s stress performance in actual operation.

Meanwhile, to enhance customer confidence in product reliability, we proactively shared feedback from previous spider crane exports to the UAE market. This included the equipment’s performance in high-temperature environments and complex construction sites, as well as local customer evaluations of its stability and operational performance. These real-world examples and feedback significantly helped the customer shorten the evaluation cycle.

During the communication process, the customer raised several questions regarding equipment configuration, transportation, and after-sales support. We maintained an efficient, timely, and professional response pace, both technically and commercially, ensuring the customer received sufficient and accurate information for their decision-making process. Particularly regarding details involving overseas use and cross-border transportation, we provided feasible suggestions based on our past export experience to avoid potential risks.

As the communication deepened, the customer showed significant appreciation for our product configuration, technical response speed, and past project experience. Ultimately, after comprehensively comparing various solutions, the customer selected our 5-ton kren labah-labah solution, confirmed their purchase intention, and the project progressed smoothly and was successfully concluded.

This collaboration was not merely an equipment sale, but a partnership built on technical understanding, engineering experience, and trust. It also provided valuable case studies for our future projects in the Middle East and Africa.

About Spider Cranes

Kren labah-labah are compact, highly mobile lifting equipment widely used in construction engineering, equipment installation, steel structure construction, and lifting operations in complex conditions. Their greatest advantage lies in their flexible outrigger structure, enabling stable operation on uneven or load-bearing ground. Furthermore, their small size and high maneuverability make them suitable for operation in confined spaces. Combined with a precise hydraulic system and remote control operation, spider cranes significantly improve construction efficiency while ensuring safety, making them an indispensable and efficient lifting solution in modern construction and engineering projects.

Our Service

Customer Service: We provide worry-free service throughout the entire lifecycle of your spider crane, covering pre-sales consultation, support during production, and comprehensive after-sales service. From equipment selection to installation guidance and operation support, our team ensures every step is handled professionally and efficiently, giving customers complete confidence in their investment.

Professional Design Team: Our experienced engineering and design team is dedicated to delivering tailored lifting solutions. No matter your working conditions or project requirements, we offer a full range of kren labah-labah with lifting capacities from 1 to 16 tons, all available for customization. This ensures optimal performance, safety, and efficiency for each application.

Fast and Reliable Transportation: We work closely with professional logistics partners to meet customers’ transportation requirements. With flexible shipping options and efficient coordination, we ensure spider cranes are delivered safely, on time, and ready for operation at job sites worldwide.