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Serbia 1.2 Ton Mini Spider Crane Transaction Case

Load Capacity: 1.2 Ton

Control Method: Joystick+Remote Control

Power Supply:380v 50hz 3p

Miktar: 1 takım

A customer from Serbia, an intermediary company engaged in machinery trade, recently reached out to SEVENCRANE to purchase a 1.2-ton spider crane after a challenging experience with another supplier. This cooperation turned into a valuable lesson about product authenticity, quality assurance, and the importance of choosing a reliable manufacturer.

Initially, the Serbian customer contacted us for a quotation on a 3-ton spider crane. After our first proposal and technical communication, the client expressed strong interest and even visited our factory in person. During the visit, he was impressed by our production capacity, advanced assembly line, and strict quality control process. However, after returning to Serbia, the customer received a lower quotation from another supplier and eventually decided to purchase from them instead.

Later, the customer discovered something unusual — the new supplier had sent him the same drawings and photos he had received from us. He became suspicious and reached out to confirm. We explained that the other supplier had stolen our technical materials and misrepresented them as their own. Despite our clarification, the customer remained uncertain and decided to proceed with the cheaper supplier.

Unfortunately, once the 3-ton spider crane arrived in Serbia, the customer realized that the product was completely unusable. The crane failed to operate correctly, and several components were of poor quality. Frustrated and disappointed, the customer contacted us again to verify the issue. After comparing photos and serial numbers, it became evident that the other supplier had indeed counterfeited our products.

Realizing the importance of genuine quality, the customer decided to re-establish cooperation with us. He purchased a 1.2-ton spider crane along with several key replacement parts to repair the previously purchased equipment. Our technical team provided him with full guidance on installation, calibration, and operation to ensure both cranes could function properly. The customer was deeply satisfied with the professional support and the reliable performance of our machine, stating that he would cooperate with us in the future.

The mini örümcek vinç offers exceptional mobility, precision, and versatility, making it ideal for confined spaces such as indoor installations, steel structure assembly, glass curtain wall work, maintenance projects, and construction sites. With its combination of lightweight design and powerful lifting capability, it has become a trusted choice for professionals worldwide.