Delivery Date: 30 days
Shipping Method: Sea Freight
Payment Terms: 50% T/T prepayment, 50% T/T before shipment
Export Country: UAE
Transaction Terms and Port of Destination: FOB Qingdao
First Contact with Customer: March 2026
Product Name: SS12.0 Spider Crane
Tonnage: 12t
Operation Method: Remote Control + Joystick Control
Voltage: 400V, 50HZ, 3P
Quantity: 1 unit
The first contact with this customer from the United Arab Emirates was established through Alibaba. The customer works for a local construction company and was looking for a compact lifting solution for high-altitude installation and maintenance work. Since this was their first purchase of a spider crane, they were not very familiar with the equipment specifications and required extensive technical support during the selection process.
At the beginning of the project, the customer only provided the lifting requirement: the crane needed to lift 500 kg at a working height of approximately 10 meters. Based on these parameters, our engineering team initially recommended an 8-ton spider crane. However, after further communication, the customer clarified that the actual working height requirement was 12 meters rather than 10 meters. Considering the increased lifting radius and height, we carefully recalculated the load chart and concluded that a 12-ton spider crane would provide the necessary safety margin and ensure reliable performance under real operating conditions.
In addition to the standard crane configuration, the customer also required a hydraulic fly jib and a man basket to expand the machine’s capabilities for various construction and maintenance applications. Detailed technical drawings, load charts, and configuration information were provided to help the customer fully understand the solution.
Another challenge involved shipping terms. The customer preferred a CIF quotation, but due to the uncertainty in international freight rates and the impact of regional conflicts on shipping routes, we explained the current market situation and recommended updating the CIF price after production was completed. The customer appreciated our transparency and agreed with this arrangement.
Throughout the communication process, we maintained close contact and answered numerous technical questions regarding operation, accessories, and future maintenance. Our professional recommendations and prompt responses gradually strengthened the customer’s confidence.
After several rounds of discussions and confirmation of the final specifications, the customer successfully placed the order for one 12-ton spider crane equipped with a hydraulic fly jib and man basket. The project marked the beginning of a new partnership and laid a solid foundation for future cooperation.
A crawler spider crane is a versatile and powerful piece of machinery designed for lifting and moving heavy loads in challenging environments. Equipped with crawler tracks, it offers excellent stability and mobility on rough or uneven terrain, making it ideal for construction sites, infrastructure projects, and offshore operations. Its compact design allows it to operate in confined spaces where larger cranes cannot reach.
Our experienced sales and engineering teams work closely with customers to understand their lifting requirements, job site conditions, and application scenarios. Based on these factors, we provide tailored solutions and recommend the most suitable mobile spider crane model to ensure safety, efficiency, and cost-effectiveness.
SEVENCRANE offers a wide range of customization options, including fly jibs, man baskets, dual power systems, remote controls, and special configurations to meet different project requirements. We are committed to delivering equipment that perfectly matches each customer’s working conditions.
With successful deliveries to Europe, North America, the Middle East, and many other regions, we have extensive experience in international projects. Our mobile spider cranes comply with CE requirements and have been widely used in construction, glass installation, equipment maintenance, and industrial applications.
From inquiry to delivery, we maintain close communication and respond promptly to customer needs. Our goal is not only to supply high-quality mobile spider cranes but also to establish long-term partnerships built on trust, professionalism, and dependable service.
Our spider crane has oil and electric dual-use and pure electric version, that is, environmental protection and science, to make up for the large crane can not work with electric drive shortcomings, not only can protect the engine, reduce engine wear and tear, but also can save fuel, a few years of use, and a considerable amount of cost savings down. Our spider crane cost is low, the return is obviously better than other cranes, short return cycle, long profit time, called the uncompromisingly rich little man.
